Terms of Service

Last Updated: 2025-09-19

Welcome to Southeast Moving & Storage. By using our website, requesting a quote, or booking services, you agree to the following Terms of Service.

1. Services

We provide local and long-distance moving, specialty moving, packing/unpacking, commercial relocation, and storage services. All services are subject to availability and confirmation.

2. Quotes and estimates

  • Binding quotes are provided after an in-person walkthrough or detailed consultation.

  • Non-binding estimates are for informational purposes only and may change.

  • Final pricing may be adjusted if additional items, services, or changes occur on moving day.

3. Scheduling and deposits

  • A deposit may be required to reserve your move date.

  • Rescheduling must be requested at least 72 hours before the scheduled move.

  • Cancellations made within 72 hours of the move may result in loss of deposit.

4. Payments

  • Payment is due in full at the completion of services unless otherwise agreed.

  • We accept cash, debit/credit cards, and approved checks.

  • Unpaid balances may result in items being placed in storage until payment is received.

5. Customer responsibilities

  • You or an authorized representative must be present during the move.

  • All items must be ready for transport unless packing services are included.

  • You are responsible for securing valuables (cash, jewelry, documents).

6. Excluded items

We do not move hazardous materials, flammable liquids, explosives, firearms, or perishable goods unless arranged in advance.

7. Liability and coverage

  • We are licensed, bonded, and insured.

  • We are not responsible for items packed by the customer unless negligence is proven.

8. Storage services

Storage is available for short- and long-term needs. Customers must maintain current payment on accounts. Items may be held until balances are paid in full.

9. Delays and uncontrollable events

We are not responsible for delays caused by weather, traffic, accidents, or other circumstances beyond our control.

10. Governing law

These Terms are governed by the laws of the State of Tennessee. Any disputes will be resolved in Tennessee courts.

11. Contact

For questions about these Terms of Service, please contact:

Southeast Moving & Storage

Phone: (423) 667-7569

Website: www.semoving.com